Please read the following Terms and Conditions

Ordering
Our on-line payment system is secure. We also welcome orders by telephone, fax or letter.

Payment
We accept payment via the following methods:-
Mastercard
Visa
Maestro (Switch)
Delta
And cheques in pounds sterling made payable to Heritage Marketing and Publications.

Institutional Orders
Institutional orders are welcome and will be dispatched on a 30-day payment invoice where a Purchase Order Number has been entered with the order. This option is available to UK institutions only. Overseas institutions should e-mail us for ordering instructions.

Ownership of Goods
Heritage Marketing and Publications remains owner of all goods until payment is received in full.

Return of Goods
We are happy to have items returned to us. However, we must be contacted via e-mail or telephone within seven days of the goods being received explaining the reason for return.

Postage
Charged at cost within the UK up to the max. of £6.50. All items over 2.0 kg are shipped via a 48 hr signed for Parcel Force service. All overseas are charged at cost.


Dispatch of orders
We endeavor to dispatch orders for books held in stock within two working days. For other titles this may extend to five days. However, if it appears that this will be exceeded you will be notified by e-mail or telephone. For all on-line orders, an automatic confirmation will be sent out

Insurance
All items dispatched are insured against loss at our cost.

Descriptions
All items have been accurately described and where the item is secondhand/out-of-print etc any defects have also been noted together with condition etc.

Abbreivations used

pp         Pages
DJ         Dust-Jacket
B/W       Black & White
Figs       Figures
Col        Colour
FC         Fair Condition
GC         Good Condition
VGC       Very Good Condition
pls         Plates